Privacy Policy
Last Updated: October 26, 2025
1. Introduction
Welcome to MedicPortal (“we,” “us,” or “our”). We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medical education platform, AI-powered question bank, and study suite (the “Service”).
2. Information We Collect
Personal Data: We collect information you provide directly when you register for an account, such as your name, email address, and (if applicable) medical specialty or educational institution.
Payment Data: To process subscriptions, we use secure third-party payment processors like Stripe and PayPal. We do not store or have access to your full credit card details. We only receive a confirmation of your payment status and subscription plan.
User-Generated Content: We collect and store the information you voluntarily create and save on our platform. This includes personal notes, saved progress reports, and any content you create or post (e.g., in community forums, if applicable).
Usage Data: We automatically collect information about your interactions with the Service. This includes questions answered, performance analytics, saved progress, time spent on pages, and features used (such as interactions with the AI MCQ generator).
Cookies and Tracking: We use cookies and similar technologies. This includes essential cookies to keep you logged in and remember your preferences (like dark/light mode), as well as analytics cookies to help us understand site usage. You can manage your cookie preferences through your browser settings or our cookie consent banner.
3. How We Use Your Information
We use your information for the following purposes:
- To provide, operate, and maintain the Service.
- To process your subscription payments and manage your account.
- To store, process, and display your User-Generated Content and progress reports back to you.
- To analyze your performance and provide you with personalized feedback and study recommendations.
- To communicate with you, including sending service-related updates and (with your consent) marketing emails.
- To improve and personalize the Service and develop new features.
- To ensure security, prevent fraud, and enforce our Terms of Service.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share information only in the following limited circumstances:
- Payment Processors: With third-party processors (e.g., Stripe, PayPal) solely to handle your payments.
- Service Providers: With trusted vendors who help us operate the service (e.g., cloud hosting, email delivery, analytics). These providers are contractually bound to protect your data.
- Legal Requirements: If required by law, subpoena, or other legal process, or to protect our rights, property, or the safety of our users.
5. Your Data Rights and Choices
You have specific rights regarding your personal data. These include:
- Right to Access & Update: You can review and edit your profile information at any time through your account settings dashboard.
- Right to Delete Content: You have the right to delete your own User-Generated Content, such as your saved progress reports or personal posts, directly within the Service.
- Right to Opt-Out: You can unsubscribe from our marketing email list at any time by clicking the "unsubscribe" link in our emails or managing your notification settings in your account.
- Right to Account Deletion: You can request the complete and irreversible deletion of your account and all associated personal data by contacting us at the email address below.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and, if appropriate, notifying you via email.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at support@medicportal.com.